POSTED IN dealerrater:
I had my PRIUS delivered to BOCH to run diagnostics .
In a subsequent conversation, I was told that diagnostics
could not be run. When I picked up my vehicle, I was informed that diagnostics had, in fact been run, paid $125 for them.
When I requested a copy, they were denied to me.
In addition, without my knowledge or permission, my vehicle was
ROAD TESTED after having sat for 6 years and without at least
having the oil changed or fluids checked.
I was so shocked, I was unable to respond to the fact that you
may have potentially damaged the vehicle.
When an astute AAA driver went to jump the battery, he realized that the GROUND TERMINAL CONNECTION was loose.
Brian at Topham's in Middleboro changed the oil, replaced the battery and the BRAKES now function as they should. The BRAKE PEDAL is high, the HILL HOLD feature works as it should.
In other words, the vehicle was delivered from the factory with a loose battery ground connection that explains the quirky behavior in endured and NO ONE AT TOYOTA stepped forward to correct such a minor fix. .
