Showing posts with label Tim Bruno. Show all posts
Showing posts with label Tim Bruno. Show all posts

Saturday, September 21, 2013

dealerrater

Remember that only 13% of people file complaints, but the recent complaints about Route 44 Toyota are consistent with the comments on facebook:

POSTED HERE: dealerrater

This is the comment posted on dealerrater:

Half of the positive remarks on here are from employees trying to boost their egos.

Review the positive comments and judge for yourself!

These are recent negative comments:

dealerrater:

Noelle385
9/2/2013 9:07:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sean McCareySean McCarey


My Review Of Route 44 Toyota:
I went to purchase a new car and Sean told me their "best" offer. I returned later in the afternoon with my wife and 1 week old daughter. At the time, Sean was with another customer and took them on a test drive of the exact car that I had returned to purchase. We spoke with one of the sales managers and said we could not afford their "best" price. They came down another $1,000 and w said that we were still too far away and since they couldn't work on a better price we shook hands and decided to leave. We contacted another Toyota dealership immediately after and got the exact same car for less than the price that we offered, without negotiation. That same night, Sean texted me a very unprofessional message at 8:17PM and insulted me for wasting his time, not buying their car and also called me a liar. We will never return to Route 44 Toyota and will ensure our friends and family do the same.


bma2825
5/15/2013 7:53:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sean McCareySean McCarey

My Review Of Route 44 Toyota:
Sale not finalized as promised. Claimed we owed more $$ not included on contract, their error. Lied & held back registration. Not satisfied With experience at all.

Thursday, August 22, 2013

Raynham Auto Mile dealers endure recession.....

Many remember there was a car dealership that advertised 'we have no mortgages, we pay cash for our cars.....' 

During a recent conversation with several people who have worked in the industry for many years, DEBT was highlighted as mandating quotas and aggressive tactics. It's certainly something to consider.



Raynham Auto Mile dealers endure recession, invest in future

By Charles Winokoor
Posted Aug 06, 2013


Raynham auto mile renovations 1

Taunton Gazette Photo | Charles Winokoor

Route 44 Toyota in Raynham has been undergoing a massive renovation.

Auto Mile dealers on Route 44 say it’s not enough simply to have weathered the Great Recession of 2008. Some of them have been actively re-investing for the future in a big way.

The Route 44 Toyota dealership at 1154 New State Highway has been undergoing major renovations, including a new exterior facade and a new interior design. The price tag for the new look, according to company president Timothy Bruno, is a cool $1.2 million. [And hopefully, they repaired the leaking roof and the water-stained ceiling in the process. Pretty tacky!]

Bruno acknowledges that Toyota requires its franchisees to make improvements “now and then.” The Raynham store, he said, will now conform to the company’s Image USA II signature look and will sport new offices and furniture inside.

“We have to modernize,” he said.

But Bruno said no one forced him and his family to invest close to $5 million building a brand new Hyundai store on the same stretch of road.

That project, which began in 2010 and was completed in 2012, also entailed purchasing the formerly leased land where the old Hyundai building had been located.

Bruno said the auto industry in 2008 initially “took a dip” after the subprime mortgage housing bubble burst followed by “some big hits” in terms of plummeting sales and layoffs.

But he insists that both his franchises weathered the storm and suffered only a modest sales decrease, which he attributes to “brand loyalty.”

Part of that, he said, is also attributable to the central location of Raynham’s Auto Mile situated just off of Route 24 in between Boston and Fall River.

Bruno says he and his wife Denise have operated the Toyota dealership for 14 years. The Hyundai store, he said, has been run the past 13 years by Denise and her brothers Robert and Michael Barboza.

“The market’s coming back strong,” he said.

But he also said the “scrappage rate” of trade-ins have increased, with owners holding onto their cars much longer before shopping for a new auto.

Bruno said the Toyota store has been exceeding its monthly sales goal of 225 new and used vehicles by at least 25; he also claims that the Hyundai store is the number one dealership in New England, with around 150 sales per month compared to an average of 30 to 40 for most other dealers.

But he doesn’t discount the damage done to the auto business during the depths of the recession.

Bruno points to statistics indicating sales nationally dipped to 10 million; more recent industry estimates, he said, are for sales this year reaching 16 million.


Better Business Bureau: DMR Corp. D/B/A Route 44 Toyota

Yelp

dealerrater

Domenic Grieco, general manager of Metro Ford and Kia on Route 44, said the recession forced him and his two brothers to resort to layoffs and follow the austerity management model of Ford Motor Company.

Better Business Bureau: Metro Motor Group

[Not accredited with the Better Business Bureau]

26 complaints filed against business
  • Failure to respond to 12 complaints filed against business
  • 1 complaint filed against business that was not resolved

  • “We re-sized our company by 15 percent in every department,” Grieco, 37, said.

    That re-sizing involved paring down his Ford staff from 90 to 60 and cutting a total of 80 positions throughout his family’s business — which includes more than a dozen stores in Johnston, R.I. as well as Florida.

    But he said the company now employs 420 people compared to 400 preceding the recession.

    Grieco says sales of Ford trucks, his bread and butter so to speak, are rebounding, thanks in part to aggressive cash-back and zero-interest financing incentives. He said for anyone looking for a new car or truck it’s “a buyer’s market.”

    “The housing market is rebounding and interest rates are still low,” Grieco said, adding that leasing has been on the upswing as well.

    But the big news for the Grieco family is their $3 million investment in buying up the corner lot near Church Street for a 23,400-square-foot Volkswagen retail facility.

    Grieco said his family bought the former Aulden Volkswagen in 2011 and subsequently moved it to the Middleboro site of the former Crossroads RV, which had gone out of business.

    “We saw it as a buyer’s market,” he said of the decision to add VW to the fold.

    Grieco said VW is price-competitive, especially the Passat, with the Toyota Camry and Honda Accord. And he’s convinced that shoppers in southeastern Massachusetts want more options.

    “It’s a chance for them to choose a European brand,” Grieco said.

    Norman DeFusco, who freelances as a consultant to the Greico’s, said VW is particularly aggressive in terms of leasing deals, which accounts for between 60 and 70 percent of its business.

    He also said the company has stayed competitive in terms of price point because of its massive manufacturing plant in Chattanooga, Tenn., which opened in 2011 but has yet to become fully operational.

    “The Koreans and Germans are on the move and they want more market share in this country,” DeFusco said.

    Robert O’Koniewski, executive vice president of Massachusetts State Automobile Dealers Association, said car sales in the state have been “on a rollercoaster.” He said truck sales plummeted below 20,000 in December 2012 compared to 27,000 sold five months earlier.

    Mr. O'Koniewski has revealed his uninformed, right wing ignorance with these un-called for comments below. And this man is supposed to provide business advice? Businesses in Massachusetts will see little or no change because of ROMNEY CARE, after the REPUBLICAN GOVERNOR who sought to distance himself from a healthcare program on which the Affordable Care Act was fashioned. It is solely Poor Republican Fiscal Policies that have created the current economic stagnation.

    Ahhh....maybe you might consider new leadership? 

    He said truck sales are making a slow recovery, in part because of entrepreneurs who lost jobs and are starting up their own business.

    O’Koniewski says car dealers “by nature are optimistic people to begin with,” while at the same time loathing uncertainty.

    Which is why he says a full economic recovery will continue to be stymied as long as government policies continue to inhibit investment.

    He singled out the Obamacare affordable health care act and “unfettered government restrictions” for dissuading businesses in general from investing in personnel and equipment.

    “I attribute it to bad government policies,” O’Koniewski said. “Until its fixed or eliminated we’re looking at the economy just staggering along.”


    Read more: http://www.tauntongazette.com/news/x1676645065/Raynham-auto-dealers-re-investing-for-the-future#ixzz2bJzf4dah
    Follow us: @TauntonToGo on Twitter | TauntonToGo on Facebook

    Thursday, August 15, 2013

    A LEMON Goes Into the Police Station........

    The LEMON traveled to the Police Station to alert them that a LEMON was about to intrude upon their streets.




    The Officer behind the desk shared that although he had never had a LEMON come to his office, he had had a man report a CHICKEN ATTACK!



    CAUTION: There are some mighty mean ROOSTERS out there!


    The LEMON assured of solely LEGAL CONDUCT:

    1. NO TRESPASSING

    2. NO INTERFERENCE WITH TRAFFIC


    The LEMON presented her license as confirmation that she was NOT an escapee from a locked facility, possessed no criminal record or outstanding warrants, as well as documentation of her dispute [including the Plymouth Court Docket #].




    It was never suggested that the LEMON should time the Police Response time, yet it seemed upon the LEMON'S appearance, Route 44 Toyota began protesting a LEMON'S First Amendment Rights!




    ROUTE 44 TOYOTA called local law enforcement REPEATEDLY, offering many suggestions of laws the LEMON was violating.

    The most creative insistence by ROUTE 44 TOYOTA was that the LEMON needed a SIGN PERMIT for her vehicle.

    The LEMON is a law-abiding citizen who made the poor choice of purchasing a BRAND NEW TOYOTA LEMON from ROUTE 44 TOYOTA for whom the law seems unimportant.







    The LEMON is protesting, not only the LEMON TOYOTA, but the ARROGANCE of ROUTE 44 TOYOTA and ROUTE 44 TOYOTA knowingly VIOLATING the LAWS.



    1. ROUTE 44 TOYOTA has access to legal advice, the officers of ROUTE 44 TOYOTA are well-educated, fully capable of reading and digesting CLEARLY WRITTEN STATUTES.

    Yet, ROUTE 44 TOYOTA violated FCRA [Fair Credit Reporting Act] a statute intended to protect CONSUMERS from UNJUST and ILLEGAL SNOOPING!

    [Folks, The reasons are clearly enumerated in the law to protect each of us. Legally permissible uses HERE. This is not a creative writing class!]

    Instead, ROUTE 44 TOYOTA ILLEGALLY accessed credit reports



    3 TIMES!

    There are no credit applications!

    There was NO CREDIT DISCUSSION.

     
    Their ARROGANT legal counsel had the audacity to state, regarding the ILLEGAL ACCESS TO CREDIT REPORTS:

    I'M NOT A LIBERTY TO DISCUSS......


    ROUTE 44 TOYOTA could have invented an excuse and REMOVED the inquiries.
     

    The ARROGANCE of ROUTE 44 TOYOTA prevented them from doing so.



    And then ROUTE 44 TOYOTA THREATENED a SLAPP SUIT!

    FOR POSTING THE TRUTH!




    [STRATEGIC LAWSUIT AGAINST PUBLIC PARTICIPATION!]




    2. ROUTE 44 TOYOTA should have CEASED ALL communications with the LEMON when they were served notice of a lawsuit.

    Dilly, Dally Dan should have ADVISED them so.

    He didn't! They DIDN'T!

    Instead, they continued to BOMBARD the LEMON, filling her mailbox, finally leaving a message on her answering machine almost 6 months after the LEMON purchased the LEMON.





    Anyone who has done business with these CLOWNS understands their OVERZEALOUS JUNK MAIL!

    Anyone who knows the LEMON appreciates the lengths to which she has gone to rid her mailbox of this CRAP.


    Wild Accusations!

    Route 44 Toyota Harassing ME...AGAIN! When will it STOP?



    3. ROUTE 44 TOYOTA made it a practice, among many offensive, overbearing tactics, of taking photos of NEW CAR BUYERS and sending a CRAPPY CALENDAR to the customer.

    ROUTE 44 TOYOTA ILLEGALLY posted those photos on facebook as advertising without disclosing that violation of privacy to their customers.

    Some of those photos included the NAMES and LICENSE PLATES of NEW CAR BUYERS.  

    Legal counsel ignored this blatant violation of many things.....until the LEMON blogged about it.

    Although the practice was an invitation to STALKERS and CAR THIEVES, it continued until the LEMON commented....when will they remove previous posts that are in violation of numerous laws?






    Route 44 Toyota: Big Brother Award!



    There are a few more issues regarding ILLEGAL BUSINESS PRACTICES that the LEMON will save for a later date.

    Maybe ROUTE 44 TOYOTA's arrogant legal counsel should review rather than hurling THREATS and BULLYING.......





     
    CROSS POSTED: A LEMON Goes Into the Police Station........

    Sunday, August 4, 2013

    Insincere Commitments & Games #1


    .....until that BRAND NEW TOYOTA has NO BRAKES!



    The Toyota U.S.A. Attorney [Albany, NY] snoozed for months and months,




    finally woke up and made a commitment to depose the LEMON LADY in May.



    At the last minute, Toyota U.S.A. Attorney had a sudden CONFLICT.

    The cats were again herded, a date was agreed upon........

    CONFLICTS POP UP LIKE DANDELIONS!




    The Toyota U.S.A. Attorney had an unknown conflict he doesn't want posted on my blog.



    The Route 44 Toyota Attorney announced his clients, the Brunos have a Toyota commitment in Atlanta for which they registered in JUNE, so can't explain WHY they ILLEGALLY requested credit reports.


    Here's the information:

    Registration Deadline

    Registration will close on June 21, 2013.



    Dilly, Dally Dan announced in court during a previous postponement/re-scheduling that he had a BIRTHDAY or BIRTHDAY PARTY or something, yet made a curious commitment.



    LEMON LADY'S attorney suggested a Route 44 Toyota employee be deposed on the same day as the LEMON LADY, it seemed to be agreed upon until Dilly, Dally Dan emailed my attorney on a Saturday morning that the employee was no longer with Route 44 Toyota.




    Then the LEMON LADY hurt her back, successfully clearing the calendar!





    The Toyota U.S.A. Attorney was willing to travel from Albany to depose that single person, the Route 44 Toyota employee...Huh? 



    Ca Ching! Ca Ching! of the Deep Pocketed Client who has spent more $$$ than the case was worth!



    That's why LITIGATION is so expensive!

    THEY caused it!

    PREVIOUS:

    Making a mockery of the legal system.......the endless nightmare



    CROSS POSTED:  Insincere Commitments & Games #1

    Insincere Commitments & Games #2 or WITNESS PROTECTION






    This is why LITIGATION is so expensive!

    Toyota U.S.A. Attorney [Albany, NY] was notified ages ago to provide the name of a Toyota U.S.A. person who fulfilled a list of 20 items.



    The Toyota U.S.A. Attorney sat on it for awhile, just returned it with a list of 14 items --- failing to address why 6 requirements were eliminated.


    Another person in the .....

     
    Back to court with another 'MOTION TO COMPEL,' that legal thingy that Route 44 Toyota lost to A LEMON ....
     
     
     
     
     Toyota U.S.A. Albany attorney will also looooose, yet it racks up more billable hours!
     
     
     
     
    Toyota U.S.A. Attorney [Albany, NY] will have another excuse to toodle to Massachusetts for nonsense in his BMW.....
     
     
     
     
     
     
    Ca Ching! Ca Ching!
     
     
     
     
     
     
    This is why LITIGATION is so expensive! 
     
     
    NOTHING TO DO WITH THE LEMON LADY!
     
     
     
    
    

    Saturday, July 13, 2013

    What Every Attorney Seeks......

    DEEP POCKETS!



    In the course of having signs/lettering on my car and truck and handing out flyers, attorneys have offered their opinions.....





    While I have the utmost respect for the courts, the legal system and attorneys, no sensible person can consider the scenario......




    Toyota U.S.A. is represented by an attorney, Keith Rose, who travels from Albany, NY in his BMW for each event, although he mostly sends an associate who seems to have a problem arriving on time.

    Attorney Rose indicated that the trip required ~ 4 hours.....

    Cash Register Cha Ching Sounds | Effects | Sound Bites | Sound Clips from SoundBible.com

    So far, the Dilly, Dally, Delay & Stall law firms have managed to kill a forest of trees with documents. Fortunately, they have discovered email and are exchanging the drawn out process of arriving at long overdue, mutually satisfactory dates for depositions in this manner.




    Even though Attorney Rose dictated the terms and selected a May date that he cancelled, it now seems insincere.

    The Cat Herding again begins with an assortment of August dates that overlap what was to be the PTC [Pre-Trial Conference] that has been repeatedly delayed.






    ~ A year after the lawsuit was filed?

    The Toyota U.S.A. representative has yet to be named by Toyota U.S.A., but it has been suggested that he/she will travel from California.





    When Toyota U.S.A. lament the costs of litigation.....they caused it.


    Yup! They could have settled!

    Monday, July 8, 2013

    2042: Owner Deceased, Vintage 'NEW' 2012 Toyota For Sale LOW, LOW, LOW MILEAGE! NO BRAKES

    PUBLIC NOTICE:


    To settle estate, a VINTAGE 'NEW' 2012 Toyota is offered for sale.

    Elderly, wrinkled owner passed away after many years and many $$$ trying to simply get her $$$ back.



    A group of obstinate Dilly, Dally, Delay & Stall Law Firms delayed and stalled resolution until most were deceased.



    The original owner of this 2012 Toyota with NO BRAKES recently passed away and the VINTAGE Toyota remains on the property of what had previously been Route 44 Toyota and is now Fleecerino Slot Barn.








    Sunday, June 23, 2013

    Route 44 Toyota: Big Brother Award!

    When you make the bad decision of purchasing a Toyota from Route 44 Toyota, the process is overbearing, to say the least.

    Part of the offensive process is taking your picture next to your NEW Toyota, about which I balked.

    Then they send you a crappy calendar....and use your photo as ADVERTISING without disclosure.



    Perhaps more egregious is that they include your name on their facebook page...along with your license plate in some cases.

    Just another example of Route 44 Toyota believing they are above the law in violating your rights to privacy.

    Are they deliberately advertising locations of NEW cars to be targeted for theft?



    I have friends who have been stalked. Do you?




    These are among the many that appear on their facebook page --



    Jane Casey poses with her new Corolla and salesman Dan Siciliano.
     

     
     
     


    A very excited Regina Brown takes delivery of her newly purchased Toyota Camry. Pictured with her salesman Terrence Gandy.
     


    Mr. Ricardo Carter is congratulated by his salesman Oyewale Dairo as he takes delivery of his newly purchased Toyota Rav4.
     

     
     
     


    Hmmm what word would you chose?
     
    I haven't filled the gas tank of my BRAND NEW TOYOTA since
    May 2012!
     
    Tim Bruno, General Manager and President
    He doesn't look like someone who would break the law, does he?