Friday, November 29, 2013

You bought a NEW Toyota....

....everyone told you about TOYOTA's reliability.

Your TOYOTA provided years of dependable service.



You heard the cautions and complaints of others......






You ignored them!


Akio Toyoda wouldn't lie to you!

He seemed so sincere!



NOT your TOYOTA!





Allen Gilman was pulling into his garage at a crawl with his foot still on the brakes on Saturday, Nov. 16, 2013 when his 2003 Toyota Camry shot forward crashing into his Thurber Avenue home in Brockton. His wife, Deborah Gilman, was injured in the accident.


Route 44 Toyota Refuses to Comment on Sudden Acceleration Accident


And the TOYOTA AIRBAG failed to protect you!

You wouldn't know about TOYOTA AIR BAG FAILURE until you needed it.


The TOYOTA Pattern! The Human Toll

It might seem that if you review TOYOTA U.S.A.'s response to TOYOTA OWNERS' COMPLAINTS,  a TOYOTA PATTERN emerges.


1. However bizarre the performance, call it 'NORMAL OPERATION'



2. Dismiss the TOYOTA customer's complaint as: 'WE CAN'T DUPLICATE THE PROBLEM'

or NO COMPUTER ERROR MESSAGE.






3. BLAME IT ON THE TOYOTA OWNER! [when all else fails, employ this]




4. DO NOT ACKNOWLEDGE ANY DEFECT....EVEN IF YOU CAN DUPLICATE IT!




5. TO THE DEALER: Insist that it is a TOYOTA problem


6. When the TOYOTA OWNER calls TOYOTA, insist: TOYOTA DEALERS are INDEPENDENT.

7. Blame it on FLOOR MATS! [This seems to be a successful ploy!]




[Don't worry! TOYOTA U.S.A. will settle with a confidentiality agreement so no one knows! No big deal!]



When all else fails: REPEAT AS NEEDED!


MOST people will believe you and ignore the TRUTH.


The LEMON LADY's interrogation began this week.......




When you have a CASH COW, no one pays attention.......



Maybe the silliest question was 'did the LEMON LADY drive the blah, blah, blah vehicle that is the subject of this lawsuit with two feet?'  [Yes! Let's blame the TOYOTA LEMON BRAKE FAILURE on the LEMON LADY!]








...endless questions later about the FEET of the LEMON LADY, in seeming frustration, MR. ALBANY ROUTE 44 TOYOTA finally had the sense to ask 'WHEN the LEMON LADY drove with TWO FEET.....





Ahhhhh...when the LEMON LADY drives the NISSAN with a 5-speed manual transmission!





[Please submit suggestions if you know how the LEMON LADY can drive a manual transmission with only ONE FOOT....without destroying the transmission.]


Then there was the question about the weather on the day the BLAH, BLAH, BLAH TOYOTA LEMON that is the subject of this lawsuit and the BRAKES FAILED.


Did the LEMON LADY know the TEMPERATURE on that day?



Let's remember that this is about a TOYOTA LEMON......


 
 
 
 
Recently, 2013, an Oklahoma jury awarded $3 MILION to victims of a TOYOTA SUDDEN ACCELERATION accident that happened in 2007....5 years earlier. [Jean Bookout and Barbara Schwarz]
 
 
 
Each time ROUTE 44 TOYOTA'S bizarre machinations occur, the nightmares return.....
 
 
Let's not forget what this is about....
 
 

 
 
 
 
 
 

Happy Thanksgiving, TOYOTA!

Route 44 Toyota's Snoozey Dooze.....
 

Wild Accusations!

Toyota Uses Deceptive Legal Tactics to Defend Lawsuits


Personal Statement of Toyota Whistleblower

Sunday, November 24, 2013

Route 44 Toyota Refuses to Comment on Sudden Acceleration Accident

NOTE: The TOYOTA AIR BAG FAILED TO PROTECT THIS DRIVER

Brockton crash leaves city man shaken

Accident Brockton mv 11162013-4.jpg

Marc Vasconcellos/The Enterprise

Allen Gilman was pulling into his garage at a crawl with his foot still on the brakes on Saturday, Nov. 16, 2013 when his 2003 Toyota Camry shot forward crashing into his Thurber Avenue home in Brockton. His wife, Deborah Gilman, was injured in the accident.



By Morgan True
Posted Nov 24, 2013


Allen Gilman was pulling into the driveway of his Thurber Avenue home at a crawl when, with his foot still on the brakes, his 2003 Toyota Camry lurched forward and crashed into their garage, Gilman recalled.
“We heard a loud metallic snap, and the car shot forward like a bat out of hell,” he said.
At the time, Gilman and his wife, Deborah, were returning from her 68th birthday celebration. The crash left Deborah, who was sitting in the backseat, with a broken wrist and lacerations to her arms and legs. Allen said his airbag didn’t deploy, but he was not injured.
Brockton police who investigated said the accident was not a result of operator error.
Ten days later the 71-year-old city resident and his wife are still shaken by the accident, which they believe was caused by well-documented issues with certain Toyota and Lexus models.
Allen, who has a clean driving record and more than 50-years behind the wheel, said the accident has upended their lives.
“It’s extremely stressful. Our car is totaled, we have medical bills, the garage is still smashed in and there’s damage to our house,” he said.
As of 2010, unintended acceleration in Toyota vehicles may have been involved in the deaths of 89 people over the past decade. The National Highway Traffic Safety Administration said that from 2000 to 2010, it had received more than 6,200 complaints involving sudden acceleration in Toyota vehicles. The reports include 89 deaths and 57 injuries.
In October an Oklahoma jury found that a defect in a Camry caused the vehicle to unintentionally accelerate, leading to an accident that left one woman dead and another injured. Toyota Motor Corp. was compelled to pay $3 million in damages.
The lawyers said the vehicle accelerated unexpectedly because of a defect in the car’s electronic throttle-control system, and that Toyota knew about the problems, but concealed that information from the public.
The vehicle in that case was a 2005 Toyota Camry that was not recalled.
Lawyers for Toyota disputed those claims and blamed the crash on driver error.
Toyota agreed to a more than $1 billion settlement in 2012 to resolve hundreds of lawsuits after it recalled millions of vehicles because of sudden acceleration problems. But that settlement did not include those suing over wrongful death and injury.
A trial in federal court in Santa Ana, Calif., is set to begin this month. Another case is set for trial in February in state court in Michigan.
Several local Toyota dealerships were contacted for comment on the recent recalls and the issue of sudden acceleration. Many did not return calls.
Kevin Perry, parts and service director at Route 44 Toyota in Raynham, said, “I’m not going to discuss any recalls. That’s not something that I’m going to discuss.” He gave a corporate phone number to call.
Cindy Knight, a spokeswoman for Toyota, said they could not comment in detail about the accident.
“We sympathize with anyone in an accident involving one of our vehicles. However, we can’t comment further on the specifics of this accident, as without more information we are unable to determine whether we have inspected the vehicle or spoken to the customer. We can say that the 2003 Camry was never subject to a recall to address the potential for unintended acceleration,” Knight said.
Gilman is considering possible legal action, but said he didn’t want to discuss it at this time.

http://www.enterprisenews.com/topstories/x1069226453/Brockton-crash-leaves-city-man-shaken



Friday, November 22, 2013

TOYOTA: You're kidding, right?

You can't tell it by me!






Toyota remains focused on customer care, top U.S. executive says


The all new 2014 Toyota Highlander Hybrid seen at Toyota's car display during the 2013 Los Angeles Auto Show. Nov 20,2013. Photo by Gene Blevins/LA Daily News Photo Request.

By Muhammed El-Hasan, Daily Breeze
Posted:
 
 

Kazuo Ohara, president and chief executive of Torrance-based Toyota Motor Sales U.S.A.

Four years after Toyota initiated recalls of millions of vehicles for unintended acceleration problems, the world’s top car company by volume sales still has “many things to do,” says the chief executive of Toyota’s U.S. sales and marketing headquarters.

In a wide-ranging interview, Kazuo Ohara, president and chief executive of Torrance-based Toyota Motor Sales U.S.A., explained how the Japanese automaker remains in a “recovery phase” after its reputation for quality was damaged by more than 10 million vehicles recalled due to sticking gas pedals and incorrectly installed floor mats. 




“Customer trust and our reputation have to be recovered,” said Ohara, striking a humble tone. “I am pleased that it is steadily moving forward. The recovery is the most difficult task for me.”

Ohara, who took his current post in April at Toyota’s Torrance headquarters, spoke about the challenges he and his company face, as the annual LA Auto Show starts this week.

“The basic thing is we wish to keep focusing on the customer and there are no shortcuts and we have to get back to the basics and we should do everything for the customer,” said Ohara, 56, who lives in Rancho Palos Verdes. “That is why we are having many recalls, even for minor problems, to show our sincerity.”

Since the mass recalls, which lasted from late 2009 to early 2011, Toyota and other automakers have been announcing recalls for technical glitches that in the past may have gone under the radar.

Toyota also made changes to its corporate structure to focus more on quality control and catch technical problems before they lead to a recall.

For example, the carmaker in 2010 established a Special Committee for Global Quality to re-examine its quality standards. The company also formed a so-called SMART group, or Swift Market Analysis Response Team, to aggressively investigate customer reports of unintended acceleration in Toyota vehicles.

In addition, Toyota appointed a chief quality officer for North America as well as a chief safety executive for the continent.

“Our structure for customer care has been strengthened substantially in the past several years. So it’s working,” Ohara said.

At Wednesday’s auto show media preview, Toyota moved to further demonstrate its increased focus on customers by unveiling a research vehicle to combat driver distraction.

The vehicle, known as DAR-V, for Driver Awareness Research Vehicle, uses a combination of gesture and voice controls as well as other technologies to find better ways to help motorists keep their eyes on the road and their focus on driving.

The mass recalls cost Toyota its perch as the world’s No. 1 automaker. However, its efforts since then have allowed it to return to the top spot, even though many potentially costly and embarrassing lawsuits connected to the unintended acceleration problems are pending.

Ohara said he is “very optimistic” about the company’s future because of improving economic fundamentals and an expanding auto market.

Aside from being an important global company, Toyota also serves as a major employer in Southern California, with direct employment of about 5,800 people. That includes 1,700 at the Torrance headquarters and another 300 in Long Beach.

Ohara emphasized that the company has no plans to move to another state, unlike Nissan, which relocated its North American sales and marketing headquarters from Carson to Nashville, Tenn., in 2006. In February of this year, Honda said it is moving its North American headquarters from Torrance to Ohio as part of an effort to consolidate functions. Honda’s U.S. headquarters will remain in Torrance.

“California is the biggest market (in North America),” Ohara said. “So at this point in time, we have no plans to move our office somewhere else.”


http://www.dailybreeze.com/business/20131121/toyota-remains-focused-on-customer-care-top-us-executive-says



 

Happy Thanksgiving, TOYOTA!

The 3 Musketeers began their interrogation of the LEMON LADY.....




...that's gotta cost TOYOTA U.S.A. some bucks....


....another forest has been destroyed.....



MR. ALBANY ROUTE 44 TOYOTA had filed a MOTION TO COMPEL [a court thingey to drag the LEMON LADY to court after all of the KING OF CONFLICTS' cancellations].....





That 'SCHEDULE' was agreed to by the MUSKETEERS, filed with the very nice judge [that MR. ALBANY ROUTE 44 TOYOTA had previously insulted].....



At the end of the first day of interrogation.....




MR. ALBANY ROUTE 44 TOYOTA wants to change the schedule because he can't sleep in motel rooms and wants to drive back to ALBANY NEW YORK to sleep in his own bed.....



The LEMON LADY is supposed to AGAIN amend her schedule because of the EMOTIONAL BAGGAGE of MR. ALBANY ROUTE 44 TOYOTA?




To boot, MR. ALBANY ROUTE 44 TOYOTA was LATE both days!


....proceeds to SHUFFLE PAPERS.....



MR. ROUTE 44 TOYOTA seemed to shuffle papers the entire time.....





BAFFLING!


Thanks for sending the TURKEYS!





[CLICK ON TURKEY!]











Have a wonderful Thanksgiving!
 
 

Wednesday, November 20, 2013

Another Toyota RECALL!

My friend at....Beware of Toyota. Their next victim may be YOU... has called TOYOTA the KING OF RECALLS.

The LEMON LADY hasn't been following TOYOTA U.S.A.'s reprehensible business conduct as long, can't offer such a definitive label, yet ......


TOYOTA U.S.A.'s most recent series of commercials highlight SAFETY. Huh?


HERE'S ANOTHER RECALL:

Report Receipt Date: OCT 17, 2013
NHTSA Campaign Number: 13V505000
Component(s): VISIBILITY
Potential Number of Units Affected: 9,795

All Products Associated with this Recall expand

Details close

1 Associated Document expand

Tuesday, November 19, 2013

TOYOTA RECALL



Report Receipt Date: OCT 17, 2013
NHTSA Campaign Number: 13V494000
Component(s): TIRES
Potential Number of Units Affected: 979

All Products Associated with this Recall expand

Details close

2 Associated Documents expand


Saturday, November 16, 2013

Route 44 Toyota's Snoozey Dooze.....

When the LEMON LADY purchased the ROUTE 44 TOYOTA LEMON......




...and it became apparent that driving a TOYOTA LEMON with NO BRAKES jeopardized others.....


..a lawsuit was filed in 2012....

 


Toyota U.S.A. snoozed.....




...rudely awakened....



...MS. TOYOTA U.S.A. traveled to Massachusetts, arrived late......chased the other attorneys across the Plymouth County Court parking lot as a consequence....




..to request a delay of a few months because of TOYOTA U.S.A.'s slumber.....

Toyota: This Gets Betterer and Betterer! #3


...then the TOYOTA U.S.A. KING OF CONFLICT stepped in.....





May 1, 2013....scheduling conflict....





May 2, 2013....MR. ROUTE 44 TOYOTA ATTORNEY....WITNESS PROTECTION MOTION....



June 12, 2013.....MR. TOYOTA U.S.A. .....SCHEDULING CONFLICT......




July 12, 2013....MR. ROUTE 44 TOYOTA.....THE BULLY....DEALERS' CONVENTION......






July 12, 2013....MR. TOYOTA U.S.A. seeks WITNESS PROTECTION......

 
 
Dilly, Dally, Delay, Stall & Bill 'Em have deforested forests.....




....buried innocent victims in paperwork.....



...and spent far more than my LEMON TOYOTA was worth traveling from Albany....


.....meanwhile.....never underestimate......

 
 
TOYOTA U.S.A. screwed up ..... 
 
 
 
When Big Corporations lament the cost of LITIGATION....THEY CAUSED IT!
 
This is about ROUTE 44 TOYOTA'S ILLEGAL BUSINESS PRACTICES in addition to the ROUTE 44 TOYOTA SOLD ME A LEMON.
 
 
 
 
Stay tuned....there's more!